We believe leveraging mobile marketing comes down to two main things:
1. Repeat customers.
When a customer is in your establishment and has had a great experience, that is the best time to sign them up for a repeat loyalty program. With Mango, local restaurants and retailers can encourage patrons to download the Mango App for free. The next key part of the strategy is to list a coupon that will attract them to revisit. Starbucks does a great job of this with their "treat receipts" - bring your receipt back after 2pm that day for "x dollars" off another coffee drink. With the Mango app, the next time the user is within 5 miles of the store, they will get that promotion that you have strategically listed.
2. New customers.
With a rapidly increasing user base, more and more people in the Tampa Bay area are driving around looking for local places and in fact, impulse-buys. Decades of research shows us that consumers are affected by impulse buys -when they are hungry, they are more likely to purchase higher quantities of food in a grocery store, and if they are looking for a restaurant, they will look for the closest place that has a good price. Be strategic here and list a coupon that will cater to first-time visitors.
Good luck with your next promotion!
- The Mango guys
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